Hi there, Rebecca. When users are removed from your Articulate 360 Team subscription, these are the options for transferring their content (as of May 2019). Can you confirm:
how long ago they left the team?
which option was chosen?
With that information, I can help with next steps!
Thank you for your response. The administrator details were transferred to the wrong person, how can we rearrange the administration to myself who manages the program and have the other users as Team Members?
3 Replies
Hi there, Rebecca. When users are removed from your Articulate 360 Team subscription, these are the options for transferring their content (as of May 2019). Can you confirm:
With that information, I can help with next steps!
Hi Crystal,
Thank you for your response. The administrator details were transferred to the wrong person, how can we rearrange the administration to myself who manages the program and have the other users as Team Members?
Hi Rebecca!
This article details how you can add or change team admins: Managing Users, Groups, and Admins.
If someone else owns a course and you need a copy of that course on your dashboard, the course owner can follow these steps to send you a copy.
Let us know if that answers your question!
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