Character poses are no longer available in Rise 360

Feb 28, 2023

I am revising an existing course that uses scenario blocks with the Content Library character Laura. When I created the course, I was able to include different poses--with different hand gestures--for each slide in the scenario. I'm now adding additional scenario blocks and in some cases adding additional slides to existing scenario blocks, but I'm no longer able to change the pose/gestures. The only available editing options are to change Laura's expression--which isn't helpful. AND for the new scenarios, Laura is now wearing the headset--which does not apply to our course. What happened? Is there a way to get this option back? I don't want to revamp everything we've already done in order to make the minor revisions that we've planned for the course.

I tried using a different character with the same results. If this can't be resolved, we're going to have slides with the same pose/expression on each slide which defeats the entire purpose of using a character.

I attached a screenshot showing the editing options I'm presented with.

Suggestions?

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