6 Replies
Karl Muller

Hi Roberto,

That makes it difficult to pinpoint the cause,

The way it's supposed to work, is that when a student exits an incomplete course, their data is sent to the LMS.

When the student resumes the course later, their data should be loaded back into the course from the LMS, allowing them to continue from where they left off before.

So either the student data is not being sent to the LMS in the first place, or the saved data is not being loaded back when they resume a course.

You would need to work with your LMS administrator to figure this out.