Content Library Not Showing Images

Mar 17, 2021

Hello, I have been seeing an issue when I am in Rise or Storyline. I will try to access the content library & I am unable to view any of the content there before I select it. Is there anything I can do to stop the issue?


3 Replies
Alyssa Gomez

Hi Annie!

Start by clearing your browser cache. If this is a recent problem, clearing the cache usually solves it. 

If that doesn't work, ask your IT department to allow-list these websites so you access all the resources included with your Articulate 360 subscription, including Content Library 360 images. 

Let me know how it goes!