I had loaded custom fonts for my project, and now I am seeing the custom fonts duplicated with an increasing number next to the font name. Do you know what is causing this to occur? For example I have custom font named bodytext, and now I see bodytext1, bodytext2, bodytext3...bodytext45. Where the bodytext is corrupted to another font style. Is there a way to correct this issue?
I'm not seeing duplicated custom fonts on my end which could mean that the behavior is specific to your environment. I went ahead and opened a case with our support team on your behalf so we can have them take a closer look at what's happening. Someone will be in touch with you shortly!
Thanks, I am not the only one in my organization that is experiencing this issue. We all have duplicate fonts in our custom font area. Let me know if you need an example to troubleshoot this issue.
3 Replies
Hi Jean,
Sorry to hear that you ran into this snag.
I'm not seeing duplicated custom fonts on my end which could mean that the behavior is specific to your environment. I went ahead and opened a case with our support team on your behalf so we can have them take a closer look at what's happening. Someone will be in touch with you shortly!
Thanks, I am not the only one in my organization that is experiencing this issue. We all have duplicate fonts in our custom font area. Let me know if you need an example to troubleshoot this issue.
Thanks for providing that information, Jean. It looks like our colleague Lejan will be reaching out to you shortly. You are in great hands!
I'll notify them that others in your organization are experiencing this, and we can discuss next steps over in your support case.
Hope you have a nice afternoon!