All default text in text blocks has now changed colour. This is extremely frustrating as we have designed OVER 600 COURSES to have the dark grey font colour (#313537) as this was the previous default. It is now set to black (#000000). So all the heading blocks we've designed to be dark grey, to match the default text, no longer matches! Can you please advise what can be done about this?
I recently discovered that some of the text in my Rise files has changed color from the original default to black. My files now include a strange combination of gray and black text, which I need to correct before delivering them to our client. How did this happen? And is there an easier way to fix it than the manual corrections I have planned? Thanks, Dana
Hi Dana! I'm sorry to hear that you encountered an issue with the font colors in your Rise courses.
Are you seeing this change from a specific part of your Rise course or lesson block? Would you be able to share a screenshot or recording of what you are seeing? I would suggest opening a support case here so that our support engineers can have a closer look and find out what's possibly causing the change.
Thanks Karl, yes -- I'm sure that was the cause of the problem. Angelo, do you still want to see screenshots? Happy to provide, but I'm not sure how helpful they would be. The problem is just as I've described and the only fix I can imagine other than (frustrating) manual changes would be if there was a way to change font color (and size) in the theme such that it would automatically apply to all file text -- but that's not yet a feature in Rise (which I find quite surprising, and I just submitted a formal request for this feature). Thanks, Dana
Thanks for following up! I understand you would like to know if we still need you to attach the screenshots displaying the issue. I would say it's up to you. The screenshots wouldn't hurt but you described the issue well.
I saw you submitted a feature request. As Angelo mentioned, we’ll update this discussion when there is any news to share about this.
Hello- I am an ID and what would be really helpful here is a way to change all body, header, subhead, font colors, size, and type at once so when a change like this is made, users are not having to go and change all text one at a time.
Users who have modules prior to this change need to go in to each text block and change it one at a time. The ability to control this at a top level and "apply to all text" would be the ultimate solution.
Are we able to create a custom color palette in RISE similar to Excel? I see the Custom option in the Color feature for Theme , but it doesn't seem to save more than one color.
Creating a custom color palette in Rise 360 is currently not supported, but I can confirm that it is a feature request we are actively tracking. I've added your voice to the report so we can notify you when it makes it to our product roadmap!
11 Replies
Feel your pain, Kassie!
We are in a similar situation.
It's so frustrating when you have so many courses and they make changes like this. And also a bit ridiculous that you can't set a default font colour!
I recently discovered that some of the text in my Rise files has changed color from the original default to black. My files now include a strange combination of gray and black text, which I need to correct before delivering them to our client. How did this happen? And is there an easier way to fix it than the manual corrections I have planned? Thanks, Dana
Hi Dana! I'm sorry to hear that you encountered an issue with the font colors in your Rise courses.
Are you seeing this change from a specific part of your Rise course or lesson block? Would you be able to share a screenshot or recording of what you are seeing? I would suggest opening a support case here so that our support engineers can have a closer look and find out what's possibly causing the change.
Hi Angelo,
This is the cause of the problem: https://community.articulate.com/discussions/rise-360/setting-global-font-color-in-rise?page=2#reply-845190
Thanks Karl! I see we have a request for the ability to change the theme font color and size.
I'll keep this thread updated if the feature gets released or if we make changes that will help.
Thanks Karl, yes -- I'm sure that was the cause of the problem. Angelo, do you still want to see screenshots? Happy to provide, but I'm not sure how helpful they would be. The problem is just as I've described and the only fix I can imagine other than (frustrating) manual changes would be if there was a way to change font color (and size) in the theme such that it would automatically apply to all file text -- but that's not yet a feature in Rise (which I find quite surprising, and I just submitted a formal request for this feature). Thanks, Dana
Hi Dana,
Thanks for following up! I understand you would like to know if we still need you to attach the screenshots displaying the issue. I would say it's up to you. The screenshots wouldn't hurt but you described the issue well.
I saw you submitted a feature request. As Angelo mentioned, we’ll update this discussion when there is any news to share about this.
Hello- I am an ID and what would be really helpful here is a way to change all body, header, subhead, font colors, size, and type at once so when a change like this is made, users are not having to go and change all text one at a time.
Users who have modules prior to this change need to go in to each text block and change it one at a time. The ability to control this at a top level and "apply to all text" would be the ultimate solution.
Are we able to create a custom color palette in RISE similar to Excel? I see the Custom option in the Color feature for Theme , but it doesn't seem to save more than one color.
Thank you in advance
Hi Susan,
Creating a custom color palette in Rise 360 is currently not supported, but I can confirm that it is a feature request we are actively tracking. I've added your voice to the report so we can notify you when it makes it to our product roadmap!