Am I going mad? I am editing an existing lesson and want to change out an image I cannot see the edit button or delete to remove or edit the image or text.
Jane Jordan
Training and Development Manager
[cid:image001.png@01D8088A.FB4D0EF0]
M 0403 767 700 |
Level 1, 30-38 Short St, Leichhardt, NSW 2040
This email (including any attachments) is intended only for the addressee. It may contain confidential or legally privileged information. Confidentiality and privilege are not waived or lost if you are not the intended recipient of this email, nor may you use, review, disclose, disseminate or copy any information contained in or attached to it. If you received this email in error, please delete it and any attachments from your system and notify us immediately. It is your responsibility to check this email and any attachments, before opening or using them, for viruses or defects. You assume all liability arising from opening or using this email and any attachment.
Hey folks. I'm sorry you're getting stuck with those editing icons!
I tested Chrome Version 97.0.4692.99 on both Mac and Windows, and I couldn't reproduce this behavior. That leads me to believe there's something in your environment gumming up the works.
10 Replies
Hi Jane,
Which browser are you using?
Google chrome
Jane Jordan
Training and Development Manager
[cid:image001.png@01D8088A.FB4D0EF0]
M 0403 767 700 |
Level 1, 30-38 Short St, Leichhardt, NSW 2040
This email (including any attachments) is intended only for the addressee. It may contain confidential or legally privileged information. Confidentiality and privilege are not waived or lost if you are not the intended recipient of this email, nor may you use, review, disclose, disseminate or copy any information contained in or attached to it. If you received this email in error, please delete it and any attachments from your system and notify us immediately. It is your responsibility to check this email and any attachments, before opening or using them, for viruses or defects. You assume all liability arising from opening or using this email and any attachment.
Chrome
I have tried restarting my computer and still the same
If I log onto another computer it is OK
Hi Jane,
Is your browser zoom settings set to 100%?
If you move the mouse cursor over the default bicycle image, do the icons pop-up?
yes browser settings 100%
Where is the default bicycle image? in chrome ?
The default bicycle image shown in your screenshot.
No they don't appear when I roll mouse over picture or anywhere else on the screen. Just rebooted again and the same thing
I have used MS Edge and it seems to be working
Hello, we noticed the same issue with controls not appearing in Google Chrome - in incognito window neither.
We confirm MS Edge works well.
Hey folks. I'm sorry you're getting stuck with those editing icons!
I tested Chrome Version 97.0.4692.99 on both Mac and Windows, and I couldn't reproduce this behavior. That leads me to believe there's something in your environment gumming up the works.
You've done some good troubleshooting already. Have you tried also clearing your cache? If that doesn't help, please connect with us here and we can get some more details from you.