Email link in RISE 360

Mar 11, 2022

I want to create a link to an email address but I am not seeing how to do this. The previous conversations are years old and seemed to say this was a feature request. IS there an easy way to add a link to an email in RISE 360?

4 Replies

OWEN HOLT
Hero

2 years ago03/11/22 at 3:26 pm (UTC)

Email links typically rely on JavaScript and Rise has yet to introduce a "JavaScript" block. That being said, you can handle this with Storyline & the Storyline Rise block. I wouldn't recommend this for mobile deployments but if your users are PC based, this is a workable solution.

One best practice, make your Storyline slide wide in length and short in height... more like a banner. It will fit more seamlessly into Rise this way.

Karl Muller

2 years ago03/11/22 at 3:50 pm (UTC)

Hi Lesley,

Note: For this to work, an email client like Outlook needs to be installed.

There are two ways to do this in Rise:

Using Text

Select the text you want to link.
Choose to insert a hyperlink from the toolbar.
A window will pop-up.
In the URL field, type mailto:address@domain.com

Using a Button block

Create a Button Block
Select EDIT
Click the Destination dropdown
Choose Send an email
Enter an email address

End result

If an email client like Outlook is installed, when either the link or the button block is clicked, the email client will open and create a new email.

The TO: email address will be populated with the email address you entered.

The Subject will will be populated with the name of the Rise course.

The Body area will be blank.

Susan Klick

7 months ago09/21/23 at 6:42 pm (UTC)

An email won't generate for me, either with or without the "mailto" at the start of the email address. I'm working with the Buttons in Rise... What am I missing?

Seema A.

7 months ago10/05/23 at 6:09 pm (UTC)

I was able to make it work by using a link and inserting a complete html tag:

Maybe that will work for you...