Forum Discussion

LesleyReilly-86's avatar
LesleyReilly-86
Community Member
4 years ago

Email link in RISE 360

I want to create a link to an email address but I am not seeing how to do this. The previous conversations are years old and seemed to say this was a feature request. IS there an easy way to add a link to an email in RISE 360? 

4 Replies

  • Email links typically rely on JavaScript and Rise has yet to introduce a "JavaScript" block. That being said, you can handle this with Storyline & the Storyline Rise block. I wouldn't recommend this for mobile deployments but if your users are PC based, this is a workable solution.

    One best practice, make your Storyline slide wide in length and short in height... more like a banner. It will fit more seamlessly into Rise this way.

  • KarlMuller's avatar
    KarlMuller
    Community Member

    Hi Lesley,

    Note: For this to work, an email client like Outlook needs to be installed.

    There are two ways to do this in Rise:

    Using Text

    • Select the text you want to link.
    • Choose to insert a hyperlink from the toolbar.
    • A window will pop-up.
    • In the URL field, type mailto:address@domain.com

    Using a Button block

    • Create a Button Block
    • Select EDIT
    • Click the Destination dropdown
    • Choose Send an email
    • Enter an email address

    End result

    If an email client like Outlook is installed, when either the link or the button block is clicked, the email client will open and create a new email.

    The TO: email address will be populated with the email address you entered.

    The Subject will will be populated with the name of the Rise course.

    The Body area will be blank.

  • SusanKlick's avatar
    SusanKlick
    Community Member

    An email won't generate for me, either with or without the "mailto" at the start of the email address. I'm working with the Buttons in Rise... What am I missing?

  • SeemaA's avatar
    SeemaA
    Community Member

    I was able to make it work by using a link and inserting a complete html tag:

    <a href=mailto:address@domain.edu>

    Maybe that will work for you...