Embedded site looks MASSIVE!

Jan 25, 2018

Apologies if this already exists! I tried searching but no one was having this particular problem...

I am building a course in Rise and would like to embed an actual website into the course. When you add content to begin a course, there is an option to embed a site:


And when you are already using blocks, there is an option under Multimedia to Embed a site. 

The problem is, that it's not showing up as I'd like it to.  I would like for the page to display the webpage WITHIN the course.  Instead, it's providing a link to an external page... and it's ending up looking like an ad in my course, and I'm afraid people will skip over it:

THEN I thought "OK I'll just "insert web object" in a Storyline 360 file and use that format.  That somewhat accomplished what I wanted, however I'm getting different results when I insert the exact same file into Rise vs. publishing to a webpage. 


RISE (Inserted via SL360):  



Why is the site showing up so huge when added into Rise?

19 Replies
Alyssa Gomez

Hi Erin!

It looks like Government of Canada website may be responsive, which means the layout of the site changes based upon the width of the browser window. 

You can embed a website directly into your Rise lesson using an iFrame code like this one: 

<iframe src="Insert the URL Here"></iframe>

What is the URL to the website you'd like to embed? I'll create an iFrame code for you that you can use in a URL/Embed lesson or a Multimedia Embed block.

Karin Rex
Alyssa Gomez

Hi Karin!

Your iFrame code looks correct, and the FederalRegister.gov site passes in in this security checker. A few folks from my team investigated this, and we think there is something written into that webpage to prevent it from being displayed in a frame. 

Instead, could you embed the PDF document that is linked on that page, or simply link to that webpage without an iFrame?

Alyssa Gomez

Hello again Karin,

I wanted to circle back to this discussion, as we've done some more testing and uncovered another clue. In Internet Explorer 11 and Edge, the embedded FederalRegister.gov site in Rise displays an error message stating, "This content cannot be displayed in a frame. To help protect the security of information you enter into this website, the publisher of this content does not allow it to be displayed in a frame."


So it appears that this website has extra security measures in place that prevent it from being displayed in an iFrame, as we suspected. Let me know if you have any more questions about that--I'm here to help!



I have tried this using the code above and adding the webpage I would like to embed but I get an error message. I have included a screenshot of what happens. 

The webpage I am trying to embed is  http://connect/Divisions/TrustServices/imt/InformationSystemsTraining/Pages/default.aspx


Katie Riggio

Welcome to the community, DLD 1! I'd love to help you solve this. 🕵️‍♀️

Yikes, I'm able to replicate the same error message in a test Rise course. I'm also unable to access the link when clicking on it, and cannot successfully add the URL as a Web Object in Storyline 360. Here's a quick Peek of what I see.

Really strange! To help us dig deeper, are you able to insert the link as a Web Object on your end? Is it possible the content was moved to a different location?

Rise 0

Thanks Alyssa, the video was easy to follow!

Any thought on how to integrate and Active Directory type thing.. to search for people or add people from AD to contact details for " People to contact" placeholders ? Can such integration be done as it works today? it would lead to less update work long term when people changes roles, quits and there is new people etc..

Can such pages also be embedded?

Alyssa Gomez

Hi Håkan,

Is this a directory that can be accessed publicly, or is it hosted on a private network? 

Also, since Rise uses secure https, embedded content must also use https to work properly. Make sure the source URL for your content starts with https—assuming the website that hosts your content supports it.

Rise 0

Thank you Alyssa. I will check. 

Also I would consider adding that info about that rise require https . Maybe in an information text in that function?

Just changing it automatically without any user acknowledgement / confirmation  can generate support issues and generate troubleshooting time for users. In my case it did. :) 

But now i know what the issue might be.

Thank you for the quick response.