We are having problems embedding videos in Rise with bot iframes and direct links. If we use links we just get a text link. If we use an iframe, we get a cropped video:
embed code:
REDACTED See posts below
Any ideas are appreciated. I seem to remember this working fine in the older version of Rise.
That is what we used for all of our tries including the successful one. JWPlayer's code had the dimensions to define the source file. YouTube's defined the size of the iframe instead. Live and learn...
Hello, this workaround looks not working anymore, anyone found different solutions?
I tried several times editing the iframe tag (added every kind of attribute to width and height) but nothing happen, the worst thing is that every preview is different, with the same code inserted sometimes the video looks correctly embedded and sometimes it looks smaller than the frame; is it a bug from rise or jwplayer?
I just checked our Rise courses and they are still working fine with the workaround I mentioned. Make sure that you are using the "Embed Block" and not the "Video Block."
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I also removed the styling info and it still doesn't work. Weird.
UPDATE: I use Youtube's iframe code with our direct link and it worked. So very strange.
Glad you got it working, Magda! What block types were you using for the previous set up?
Block = Multimedia>Embed
That is what we used for all of our tries including the successful one. JWPlayer's code had the dimensions to define the source file. YouTube's defined the size of the iframe instead. Live and learn...
Bad JWPlayer code:
<iframe src="https://redacted.html" width="100%" height="100%" frameborder="0" scrolling="auto" allowfullscreen style="position:absolute;"></iframe>
Good YouTube code:
<iframe width="560" height="315" src="https:/redacted.html" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe>
Also... We changed the size using Rise settings to "Medium" which worked great. (Not shown in screenshot above)
Thanks for sharing that here, Magda! Good reminders for others in the ELH community.
Ashley,
So what is the fix? I'm having the same issue with JW player. Which I would need to work, given the analytics that I can get with JW videos.
Hi Glaister,
It looks like you need to adjust the embed code like Magda did here.
If you need more help figuring this out, I would reach out to our Support Team so they can take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
Hello, this workaround looks not working anymore, anyone found different solutions?
I tried several times editing the iframe tag (added every kind of attribute to width and height) but nothing happen, the worst thing is that every preview is different, with the same code inserted sometimes the video looks correctly embedded and sometimes it looks smaller than the frame; is it a bug from rise or jwplayer?
I just checked our Rise courses and they are still working fine with the workaround I mentioned. Make sure that you are using the "Embed Block" and not the "Video Block."
Here's the iframe tag that we are using with the Embed Block. You might need to tweak it. In the Settings Panel we are using the Medium Setting.