error in Rise Nov 09, 2018 By Megan Petino Everytime I add a certain amount of text in a hotspot in Rise it goes all white until I delete some of the text in edit mode. I can see the text on the screen but not in edit mode. What should I do?
Martika Cox Staff over 5 years ago11/20/18 at 4:17 pm (UTC) Hi Megan, Sorry you’re having some trouble with this. Our team has logged this issue and are working to get a fix out. I’ll reach out to you as soon as we have an update. If I can help with anything else please let me know.
Martika Cox Staff over 5 years ago11/27/18 at 3:54 pm (UTC) Hi Megan, Good news - we have now fixed this issue with the Labeled Graphic Marker. If you have any questions please don’t hesitate to reach out.
2 Replies
Hi Megan,
Sorry you’re having some trouble with this.
Our team has logged this issue and are working to get a fix out. I’ll reach out to you as soon as we have an update.
If I can help with anything else please let me know.
Hi Megan,
Good news - we have now fixed this issue with the Labeled Graphic Marker.
If you have any questions please don’t hesitate to reach out.
This discussion is closed. You can start a new discussion or contact Articulate Support.