Full Image Not Appearing on Theme Cover Page in Rise

Hi Mickey,

According to your screen shot, you are using the Apex theme. This theme does not have an option to display the entire image.

To see the full image, you need to select the Rise THEME and select the Centered Overlay that displays the full image..

Note that changing the theme will change ALL of your settings, e.g. colors, fonts. etc.

Hi Karl,
The image was working perfectly yesterday and today the image is showing in
part. Yes we are using the Apex theme, but it was working perfectly. You
can see in the sample I sent that a part of the image is not showing.

Mickey Tortorelli, CTDP
Founder & CEO,
BeauteSchool Inc.
Mississauga, Ontario
Canada
M: 647-501-9777
E: mickeytortorelli@beauteschool.com
www.beauteschool.com

Hi Mickey,

As previously mentioned, the Apex theme does not have an option to display the entire image.

Only the Rise theme has this option.

Hi Karl,

We have changed the cover image from Apex to Rise as you mentioned as we
have to get this course ready for our client.

In addition, we are now noticing after changing to Rise cover image that
the header copy is cut off all along the top and copy in blocks as well.
What would be causing this? How can we fix this?

[image: Image 2022-11-16 at 12.59 PM.jpg]
[image: Screen Shot 2022-11-16 at 12.59.45 PM.png]
[image: Image 2022-11-16 at 1.00 PM.jpg]

Mickey Tortorelli, CTDP
Founder & CEO,
BeauteSchool Inc.
Mississauga, Ontario
Canada
M: 647-501-9777
E: mickeytortorelli@beauteschool.com
www.beauteschool.com

Hi Mickey,

Not sure what you means by this "the header copy is cut off all along the top and copy in blocks as well."

Please note that when you reply to forum posts by email, that your entire email signature with all your personal information is posted to the forum.

Also note that images attached to an email reply are not posted to the forum.

You may want to access the forum itself and edit your posts to remove your personal information.

Hi Karl,

I'm adding the attachments here so you can see what I'm talking about.  Thanks fo for the heads up on responding here rather than email.

Hi Mickey! Thanks so much for attaching those screenshots -- this definitely looks odd!

I have a few questions to start:

1. Do you see a difference if you view this course from another web browser?  
2. Is your web browser zoomed in more or less than 100%?
3. If you send the course Share link to other people, does the image and text appear cropped when they view the course?
4. Are you using a custom font? If so, which one?

If you would like to send your course Share link to our team, we'd love to take a closer look. You can click here to open a case, and we'll be in touch soon.