Getting a black line in rise 360

Hi there! We're seeing the same issue in Safari after updating to OSX to 10.15.4. Sorry you ran into it!

For now, use another web browser if you have one available, since this problem only happens in Safari. We'll let you know if we get this resolved! 

Hi, I am getting the exact same issue on mobile in Safari, Firefox  and Chrome. 

Hi there, Instructional Support. Can you let me know what mobile device and OS version you're using? Quick note - we support mobile viewing on Safari and Chrome only.

I have an iPhone 11, latest update. 

Thanks for your reply! I've added those mobile browsers to our report for this issue. I'll let you know when it's fixed.

Hi, folks! We just released a fix for the issue where users would see a black vertical bar in the Rise 360 lesson sidebar.

Please republish your course to take advantage of this fix, and let us know if you run into any more trouble!