When importing an Articulate Storyline file into Articulate Rise, the content starts to glitch when moving from 1 slide to another (this isn't happening in Storyline). Is anyone able to help?
Note, this only started happening once a trigger was added so the completion button can not be click on till the storyline file is finished.
Hi Myfanwy! Sorry to hear you're having trouble with your slides in your SL Block for Rise 360. Could you please open up a case with us here and include the following details:
- The Storyline 360 version you published your course with
- The browser and version you experienced the issue
- A copy of your Storyline course if possible
Our team of support engineers is standing by to get you some assistance!
Hi, I am using chrome, I will embed a storyline 360 item with audio in rise, and when the user stops listening and continues strolling the audio will start playing again above from the storyline 360 window.
Can you share your course with us privately by opening a support case here? So that one of our technical support engineers can assist you with the audio issue.
3 Replies
Hi Myfanwy! Sorry to hear you're having trouble with your slides in your SL Block for Rise 360. Could you please open up a case with us here and include the following details:
- The Storyline 360 version you published your course with
- The browser and version you experienced the issue
- A copy of your Storyline course if possible
Our team of support engineers is standing by to get you some assistance!
Hi, I am using chrome, I will embed a storyline 360 item with audio in rise, and when the user stops listening and continues strolling the audio will start playing again above from the storyline 360 window.
Hi Taylor!
Can you share your course with us privately by opening a support case here? So that one of our technical support engineers can assist you with the audio issue.