impossible to dwnload in LMS Feb 14, 2024 By Croix Rouge COMPETENCE error message : Something went wrong There was an error publishing your course. Please try again. OKAY
Yevgen Kruglov 3 months ago02/14/24 at 3:05 pm (UTC) I have the same problem with publishing course for Review (Rise 360), Few days ago there was no problems with this course. Can someone help me find the reason?UPD: I found the solution. Problem was with size and/or name of cover page. I made some changes and publish gone successful 1.png
Jose Tansengco Staff 3 months ago02/19/24 at 2:11 pm (UTC) Hi Croix Rouge COMPETENCE, Sorry to hear that you're having trouble downloading Rise 360 courses. As a troubleshooting step, try using a different browser or clearing your browser's cache to see if this helps fix the issue. If the issue persists, and your network is configured to allow connections to Articulate's endpoints, please open a case with our support team here so we can take a closer look at what's happening.
2 Replies
I have the same problem with publishing course for Review (Rise 360), Few days ago there was no problems with this course.
Can someone help me find the reason?
UPD: I found the solution. Problem was with size and/or name of cover page. I made some changes and publish gone successful
Hi Croix Rouge COMPETENCE,
Sorry to hear that you're having trouble downloading Rise 360 courses.
As a troubleshooting step, try using a different browser or clearing your browser's cache to see if this helps fix the issue. If the issue persists, and your network is configured to allow connections to Articulate's endpoints, please open a case with our support team here so we can take a closer look at what's happening.