2 Replies
Jose Tansengco

Hi Croix Rouge COMPETENCE,

Sorry to hear that you're having trouble downloading Rise 360 courses. 

As a troubleshooting step, try using a different browser or clearing your browser's cache to see if this helps fix the issue. If the issue persists, and your network is configured to allow connections to Articulate's endpoints, please open a case with our support team here so we can take a closer look at what's happening.