iOS viewing compatibility

Jul 26, 2022


I was wondering if anyone could shed any light on the viewing requirements for a Rise course exported to SCORM 2004 edition 4 on an iPad? Rise modules aren't loading when using an iPad on my learning system and are displaying a blank white screen.

The iPad is relatively old, so I was wondering if that's what causes the issue. Here are the details:

  • iPad Air (1st gen)
  • iOS 12.5.5
  • Chrome version 91.0.4472.80

The same occurs when using Safari. Rise modules do work when using an iPad Air 2 with the latest iOS and Chrome software.

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