iPhone(safari) video player in Rise 360

Jan 23, 2023

Hi,

We've created an eLearning that has a few iframe videos in it.

When playing the videos on the published eLearning on a PC and on Android, everything works great.

On iPhone(Safari)  however, the content does not load at all.

Here's the iframe (link is partially redacted since the content is internal):

<iframe src="https://drive.google.com/file/d/REDACTED/preview" width="1920" height="1080" allow="autoplay"></iframe>

 

Thanks in advance!

2 Replies
John Morgan

Hi Yotam,

Sometimes a word or phrase triggers our spam filter but I couldn't tell you what in this message did that.

Regarding your question, I'm sorry you're running into this snag! I have opened a support case on your behalf. You may have seen the support email that was sent. Our support engineers will contact you soon to help you through this issue.

Thanks for reaching out!