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Hi everyone,
Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any difficulty this caused.
In the future, you can see and subscribe to real-time status updates here: https://www.articulatestatus.com
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Hi,
I'm getting the same message
I am as well.
Same here.
Our whole team is down, Articulate have announced issues on Twitter
Following from above
Hi everyone,
Apologies for the trouble loading Rise 360. Our engineering team is aware of the issue and is currently looking for a fix. We'll update this post once everything is running smoothly again.
In the meantime, you may monitor our progress here. Thanks for your patience!
We are now getting this error message:
Hello everyone,
Rise 360 is loading normally again, and you can now publish courses without issues. Our engineering team is closely monitoring the situation to make sure everything is running smoothly.
Please test this out and let us know if the issue recurs. Thank you!
Our 360 was down yesterday (3/5), and came back this morning (10am EST 3/6). It appears to be down again (4pm EST 3/6).
Any update?
I am getting error message 502 now
My whole team are still having issues. We are getting the same error as people above. Did the outatge return?
Hi Everyone!
So sorry for the trouble when loading Rise 360!
Our engineering team has identified the issue and is currently working on a fix! We'll update this discussion once everything is up and running again. In the meantime, if you would like to monitor the progress, please bookmark our status page.
Thank you for your patience! I'm sorry if this has been slowing you down!
did they try restarting?
Yes
Thank you,
Harmony Sandiford | Instructional Design Program Manager
Bethpage Federal Credit Union
899 S. Oyster Bay Road, Bethpage, NY 11714
M: 516-554-7562
We care about what you care about.SM
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Im still getting the time out error when trying to load Rise 360.
And before you ask did you clear out your browsing data.....yes I cleared it as recommended. Still cant get into Rise 360.
I was getting the time-out error, then after clearing my browser cache this error started.
Rise, isn't working for me, just getting a 504 gateway error.
The status page is saying that it is up, but it won't load at all for me
Hi Andrew,
When I check https://www.articulatestatus.com/ this is what I see:
Investigating
Ah, okay, what I was looking at was this, which isn't true..since it's currently down. They also mark it as resolved, which it currently isn't. Some inconsistency in their messaging.
Seems to be back up and working again now, yay :)
Hello everyone,
I can confirm that Articulate 360 apps are back up and running normally now. We're sorry for any difficulty this caused!
Let us know if you still have issues, and we'll work closely with you.
Our team was able to work in Rise 360 for about 20 minutes this morning before it went down again five minutes ago.
We are now receiving the 504 Gateway timeout message.
Rise is still down. Able to continue to work in ASL. I have not done the recent update, not sure if that matters.