Is Rise down now?
Mar 06, 2024
Pinned Reply
Hi everyone,
Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any difficulty this caused.
In the future, you can see and subscribe to real-time status updates here: https://www.articulatestatus.com
74 Replies
Eric - it's only working for short (5-10) min and then goes down and throws 504 errors again.
Hello,
My Rise 360 app will not load. Was this "fix" temporary and the system went down again?
LH
Down again....
We are still having issues. The system is completely down for my team. This is becoming a major problem for our operations.
Same here, same for my entire team.
Same here, I am also having issues.
This is down again, team!
we are still getting an error message
I am also receiving the 504 Gateway timeout since a while now. When will this be fixed?
A tip my colleague just discovered! If you have a direct link into your Rise course you can get around the problem on the dashboard! I was able to get into the item I'm working on with the direct link.
I have been unable to access Rise all afternoon.
Hello Rise 360, it's still down, it's impossible to get to work
This is the second day in a row that this is happening -- When will it come back up??
Still down for my team. 502 Bad Gateway or 504 Gateway Timeout errors
Same here 504 gateway error
Still down. 504 Gateway Time-out
Currently getting the spinning wheel of death...
Review is working but Rise is still down. Can we get an ETA for a fix? This is affecting some critical deadlines.
Still not working - March 7 noon EST
Hi everyone,
I’m so sorry for the trouble! Rise 360 and other Articulate products have experienced some technical issues recently, and our team has identified the issue.
We’re pushing out a fix and will be monitoring it. We’ll continue to share updates on our status page, articulatestatus.com, and you can subscribe there to stay informed! Once we’re back up and running fully, we’ll also share an update within E-Learning Heroes as well.
Hi everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
Hi there currently receiving error 503 is anyone able to confirm if this is Rise down and when its expected to be rectified? Thanks
My team is also experiencing the 503 error when trying to access Rise. Is there an outage?
Hi everyone,
Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any difficulty this caused.
In the future, you can see and subscribe to real-time status updates here: https://www.articulatestatus.com