Is the database down? I'm getting this error

Jul 27, 2018

{"message":"the database system is shutting down","name":"error"}

2 Replies
Crystal Horn

Hey there, Mat.  I'm really sorry for the trouble.  Earlier today, the Rise app intermittently had problems connecting to its database, which means some folks saw error pages. Also, if you were working in the Rise app between 10:45 am ET and 11:15 am ET, Rise may not have saved your updates. 

I know this is incredibly frustrating, and I'll update you as soon as we can.  You can also keep your eye on our status page:

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