Hey guys - I've been building in Rise all day (Monday 3/23). All of a sudden, I can't get anything to load. All of my other websites are functioning fine. I am even on a Zoom call as we speak. Anyone else having issues?
Yes, at least three of my co-workers and myself are also having issues with it loading or saying we are working offline. I just got a session timeout before I could even get in.
Thanks for your patience, folks. We've identified the issue and have implemented a fix. Rise 360 courses should now load for all users. We'll continue to monitor performance carefully.
Please let us know if you run into any more trouble in Rise 360!
9 Replies
same here. keeps asking me to refresh but nothing's happening.
Mine won't load either! everything else is working fine!
Yes, at least three of my co-workers and myself are also having issues with it loading or saying we are working offline. I just got a session timeout before I could even get in.
I am having the same problem!
Bummer. At least I know it's not just me, but man.... this is killing my work today.
We are also experiencing these issues. Rise is not loading.
I'm so sorry for the trouble, everyone. We're having a look right now, and you can follow our status here!
Thanks for your patience, folks. We've identified the issue and have implemented a fix. Rise 360 courses should now load for all users. We'll continue to monitor performance carefully.
Please let us know if you run into any more trouble in Rise 360!
Rise is once again functional. Thanks for the quick fix.
Best Regards!
Forrest Adams
Senior Digital Learning Experience Designer
Thomson Reuters
the answer company
Phone: 952-288-4422
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