Issues exporting Rise to html Jul 13, 2017 By Mary Gladding Has anyone else had issues with exporting Rise to html and running the files? Does it have to run on a server? thanks!
Alyssa Gomez Staff almost 7 years ago07/14/17 at 4:19 pm (UTC) Hi Mary! Are you exporting for Web only - No LMS? If so, you can play the Rise course locally without internet. Take a Peek at this demo from my colleague Ashley to see the steps. Let me know if that's what you had in mind!
Mary Gladding Author Alyssa Gomez almost 7 years ago07/14/17 at 4:22 pm (UTC) Yes! Thank you, I will check out the demo.
Mary Gladding Author Alyssa Gomez almost 7 years ago07/14/17 at 4:25 pm (UTC) Hmm, our html files are not launching the course.
Alyssa Gomez Staff almost 7 years ago07/14/17 at 6:31 pm (UTC) Ah, okay! It occurred to me that you're probably using a Windows machine, and the process is a little different there. If you're in Windows, try this: From your Downloads folder... Right-click the zipped file and select Extract All. Click Extract. Once the file has finished extracting, double-click the Content folder. Double-click Index. A new browser window/tab should open, and you should see your Rise course there. Let me know if that helps!
Mary Gladding Author Alyssa Gomez almost 7 years ago07/17/17 at 12:06 pm (UTC) Thanks Alyssa, still not working.
Ashley Terwilliger-Pollard Staff almost 7 years ago07/17/17 at 7:46 pm (UTC) Hi Mary, What happens when you try to play the Index file? Does a browser window launch at all? What browser(s) have you tested it in?
Mary Gladding Author Ashley Terwilliger-Pollard almost 7 years ago07/17/17 at 7:59 pm (UTC) Ah ha! It is an IE issue; works in Chrome, thank you!
8 Replies
Hi Mary! Are you exporting for Web only - No LMS?
If so, you can play the Rise course locally without internet. Take a Peek at this demo from my colleague Ashley to see the steps. Let me know if that's what you had in mind!
Yes! Thank you, I will check out the demo.
Hmm, our html files are not launching the course.
Ah, okay! It occurred to me that you're probably using a Windows machine, and the process is a little different there. If you're in Windows, try this:
From your Downloads folder...
Let me know if that helps!
Thanks Alyssa, still not working.
Hi Mary,
What happens when you try to play the Index file? Does a browser window launch at all? What browser(s) have you tested it in?
Ah ha! It is an IE issue; works in Chrome, thank you!
Glad to hear it Mary!
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