NEW IN RISE 360: Closed Captioning

We’ve just released a powerful new feature in Rise 360: closed captioning. Now you can upload closed caption files to videos to make your content more accessible. 

It’s easy to add closed captions to your Rise 360 courses. Just click Edit and select Manage captions in any block that showcases a video. Select the language, and then add your file. You can add as many languages as you like.

We hope you love this helpful new feature!

28 Replies
Alyssa Gomez

Hi MacKinzie,

Thanks for opening a case about this issue! That's a smart move — our Support Engineers are well-equipped to solve these kinds of problems!

My teammate, Renson, reached out to you on 2/28/20. He would love to see your course in action. 

  1. Open your Rise 360 course, and click Share at the top of the page. Copy the URL that appears.
  2. Paste that URL into the Description box of this form. That form links directly to your case with Renson.
  3. Click the blue Upload File button. 

Renson will receive the URL and respond back with his findings!