PDFs not downloading automatically and opening in existing browser

Oct 19, 2021

I have a Rise 360 course which opens attached PDFs in a new browser window within Rise, but which opens in the existing window when accessed through our LMS. This means that when a user opens and then downloads the PDF, if they then close the window rather than use the back arrow, they drop out of the course. The DOC files in Rise and the LMS both download automatically (which is the desired behaviour). What can be done to either: 1) have my PDFs automatically download or 2) have my PDFs open in a new browser window when selected?

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