Placeholder images in video

Uploading a video in Rise 360 a placeholder video is placed which shows an image. This placeholder image  does not work when uploading my own videos. Even when including a placeholder image from a storyline project and uploading it still isnt showing and looks poor

Ultimately I need an image placed behind the play button as seen in the trying to achieve attachment.

 

 

3 Replies
Alyssa Gomez

Hi there, Darren!

What you're seeing isn't a bug — the play button will appear over Storyline Blocks that contain audio on the first slide. 

The best way to get around this is to insert a new slide before the video slide. Take a screenshot of the video so it appears that the video is on the first slide. Set the Play button to advance to the next slide, where the video will play.

Let me know if that makes sense!