Preview Rise Courses on iPhone

Hi there Kim,

Glad you reached out here, I can help. 🙂

Can you tell me a more about what happens when you try to click the Share link? Also, these details would be helpful:

• What browser are you using to view the link?
• What iOS version are you running? 

Hi Alyssa, sorry for the delay in getting back to you, I have been away on leave for a few weeks.  When I click on the URL on my phone (from an email), it opens Safari but just stays blank.  I am using IOS 10.3.1. 

Many thanks.

I've had some of the same issues, in particular pages with checklists.

Hi Kim and David,

Thanks for those details--that's really helpful. Could both of you please send us your Rise Share link by clicking here so we can take a closer look? 

Also, be sure to let me know your case number so I can follow along. Thanks!

Hi Alyssa:

I just submitted. Here's the case #: 01080819

Thanks!

Thank you, David! I see your case, and I have linked this discussion to it. One of our Support Engineers will reach out shortly!

Hi there - I have tried to reply to this discussion on the thread but keep getting an error.

Have submitted a case as requested:

Case Number: 01081006
Reference ID: ref:

Thanks, Kim, and I apologize that you had trouble posting a reply. Be sure to let us know if you get stuck again!

What was the cause of this? I currently have the same issue with Rise links not showing on my iPhone.

Hi there, Ryan. Can you confirm that you're copying the Share URL and pasting it directly in either mobile Safari or Chrome? Thanks!

Correct, I'v copied the link (close enough, actually) from the actual designer sent to me:

https://360.articulate.com/review/content/0657567e-a67d-4231-81c0-df0a8cc04058/review

Thank you,
Ryan

Thanks, Ryan. I'll test this on my end. 

Quick note - when you reply via email, it includes your content in the public discussion. I just wanted to give you a heads up since the course says the information is proprietary. You can edit the post if you wish!

This Review link worked for me on an iPhone 11 using Safari and Chrome. I'm sharing your experience with my support teammates so we can find out why you can't see the content on your end! You'll get an email from us shortly.

I have same issues and this page is displayed :(

Hi Kalin! Is this a course you created in Rise 360, or did someone send you this link to view?

Also, would you mind sharing the link with our team? You can send it privately by clicking here.