Problem accessing attached PDF in Rise artile

Jun 09, 2022

Good afternoon all.

I have built a Rise article however, when the users try to download the attached PDF they get a "Failed - No File" notification.

Any advise on how to resolve this issue?

1 Reply
Alyssa Gomez

Hello, Carmen! Where is your PDF document saved on your computer? Also, do you get an error when you try downloading the PDF document while viewing the course Share link? 

If you do get an error, you can delete the attachment block, add a new attachment block, and re-upload the PDF document. Then, republish the course. Let me know if that solves it!