Full screen icon in videos disappears after adding closed caption using labeled graphic

Hello.

In my rise course, I have a labeled graphic section and added videos on each marker. I added closed caption files, which show up perfectly fine, but the full screen icon disappeared! 

https://rise.articulate.com/share/e0hhorFangmKqcgrKc1zs8KaU1tcw1Y7

Other videos in the course are working fine with closed caption. 

Do you know what has gone wrong?

Thanks!

Bahareh

1 Reply
Crystal Horn

Hi there, Bahareh. I do see that the full screen option gets bounced off when CC are available. I have reported this issue to our QA team, and we'll update you here if we make a change or if we have new info to share.

As a workaround, is it possible for to you host the video on another platform (YouTube, Vimeo, etc) and embed it? A quick test with a YouTube embed code worked on my end!