I'm having problems adding sections (and even new lessons) in my Rise course today. It won't let me use 'Enter' to add a new lesson, nor will it let me use 'Shift+Enter' to add a new section. I've tried in both Chrome and Firefox in case it was a browser issue but still no luck. I can add a new lesson by using my mouse to click on the new lesson area but can't use my keyboard.
Just wondering if anyone else is having the same problem today?
I've just managed to do this, but only after going back to the dashboard then back into the lesson and adding a new lesson (even though I want a new section).
Hi Madhav! Tell me more about what you had in mind. Do you want to open the lesson and begin adding blocks of content to it?
If so, click the black Add Content button, shown in the demo below. This will take you into the lesson where you can begin adding blocks. Let me know if that's what you needed.
Why is it so difficult to add a section - NOT A LESSON - a new section. I use the Shift Enter! It should not be this difficult. Why can't one copy the section header and the lesson to recreate vs. the fact that it took me 10 minutes to add a section and it was by luck not by following the Shift+Enter. Please fix this. should not be this difficult!!!
In your screenshot, HUMAN RESOURCES is a Section. Note that a Section is just a label; there is no content associated with it.
If you want this Section label to appear above the two Lessons, just drag the Section label from the bottom to appear above the Lessons.
You can also create a Section directly in the correct place in the stack. To do this, move the cursor to just above the Lesson where you want to insert the Section.
A line will appear, with a plus sign (insert button) on the left. If you click on the insert button, you can either insert a Lesson or Section at that location.
I've been using Rise for well over a year and I agree, adding sections and lessons should not be this crazy, clugey, buggy difficult. I'm sure we're all using the correct steps to add sections and lessons underneath. Someone please fix this.
I have used Rise now for over a year and it used to work fine but just today, I am haveing the issue as everyone else, It is not letting me add a lesson.
Hmm, Mine is still not working correctly today. I am going to do a complete log out computer restart and refresh. I have some courses due. Hopefully this will resolve the issue for me. Again, I hadn't had any issues until today. :(
21 Replies
I've just managed to do this, but only after going back to the dashboard then back into the lesson and adding a new lesson (even though I want a new section).
Hi Catherine!
Thanks for coming back to let us know you were finally able to add a new lesson and section header by pressing Enter and Shift+Enter.
We haven't seen any trouble with these keystrokes on our end, but we'll keep our eyes out for it. Let me know if you run into the problem again!
After having created Lesson outline, how to add section to each Lesson?
If I go to lesson title and press 'Control + Enter' it doesn't work.
Hi Madhav! Tell me more about what you had in mind. Do you want to open the lesson and begin adding blocks of content to it?
If so, click the black Add Content button, shown in the demo below. This will take you into the lesson where you can begin adding blocks. Let me know if that's what you needed.
Why is it so difficult to add a section - NOT A LESSON - a new section. I use the Shift Enter! It should not be this difficult. Why can't one copy the section header and the lesson to recreate vs. the fact that it took me 10 minutes to add a section and it was by luck not by following the Shift+Enter. Please fix this. should not be this difficult!!!
Hi Pam! I recorded a 30-second video demo that shows you how to create, rearrange, and delete section headers in Rise 360. I hope this helps you!
I'm having the same problem with adding a section. I did exactly as instructed after entering the Lesson but nothing happens after Shift+Enter.
Also, can you not add a section to an existing Lesson?
Which browser are you using?
Rise Sections are entirely optional and you don't have to use them.
Hi Karl, I'm using Chrome.
Hi Mary Jane.
I use Chrome as well and create Sections many times a day without any issues.
Process I use to create a Lesson:
Type the Lesson name and press Enter
Process I use to create a Section:
Type the Section name and press Shift+Enter (press and Hold Shift and then press Enter).
Not sure why this is not working for you.
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Hi Mary Jane.
When you reply to the forum by email, your images are not attached.
Sorry about that.
Hi Mary Jane.
In your screenshot, HUMAN RESOURCES is a Section. Note that a Section is just a label; there is no content associated with it.
If you want this Section label to appear above the two Lessons, just drag the Section label from the bottom to appear above the Lessons.
You can also create a Section directly in the correct place in the stack. To do this, move the cursor to just above the Lesson where you want to insert the Section.
A line will appear, with a plus sign (insert button) on the left. If you click on the insert button, you can either insert a Lesson or Section at that location.
This post was removed by the author
I've been using Rise for well over a year and I agree, adding sections and lessons should not be this crazy, clugey, buggy difficult. I'm sure we're all using the correct steps to add sections and lessons underneath. Someone please fix this.
Hey thanks for this little recording - I was very confused about why I couldn't create a section. Now I know! :)
You're welcome, Kerry!
I have used Rise now for over a year and it used to work fine but just today, I am haveing the issue as everyone else, It is not letting me add a lesson.
Hi Michelle,
Just added a new Lesson, so it's working correctly at my end.
Hmm, Mine is still not working correctly today. I am going to do a complete log out computer restart and refresh. I have some courses due. Hopefully this will resolve the issue for me. Again, I hadn't had any issues until today. :(
Update - after computer restart. It's working fine
Glad things are working again on your end, Michelle! :) If any other questions come up, please reach out in the thread!
Have a great afternoon!