I've finished my course and I'm trying to publish it to Review 360. It publishing the course but it won't advance. I see the title page and learning objectives and it not prompting to the next section.
I went ahead and opened a support case on your behalf so we can have our support engineers take a look at your course to see what's preventing the navigation from proceeding. You're in good hands, and we'll continue this conversation over there!
Apologies for the confusion, I meant to say we'll continue troubleshooting this issue over in the support case that I opened for you so we'll have all communications consolidated in one channel. Please be on the lookout for the email from our support team in your inbox!
4 Replies
Hi Bernadette,
Sorry to hear that you ran into this issue.
I went ahead and opened a support case on your behalf so we can have our support engineers take a look at your course to see what's preventing the navigation from proceeding. You're in good hands, and we'll continue this conversation over there!
Thank you, Jose,
Not sure what you mean by "we'll continue this conversation over in the case".
Hi Bernadette,
Apologies for the confusion, I meant to say we'll continue troubleshooting this issue over in the support case that I opened for you so we'll have all communications consolidated in one channel. Please be on the lookout for the email from our support team in your inbox!
Thank you, Jose