Hi All! I'm trying to create a photo carousel in Rise 360, and the platform is not allowing me to upload any photos. I haven't had this issue previously, so I wanted to know if anyone else was having this issue or how I could go about circumventing this problem? Any and all help is most appreciated!
Thanks for your reply. I tried again before replying to this thread. I'm having the same issue. When I click on "edit" and choose "replace photo", it does nothing when I click on it. Same thing for when I click on "add images" and select "upload image." I also tried with my cover photo and it seems to be that any uploading of images is just not working for me. Is it just my account or is anyone else having this issue?
I'm sorry to hear that you're experiencing an issue with uploading images to your course! This shouldn't be happening. I went ahead and opened a support case on your behalf so we can investigate what's going on. You should hear from our team soon via email.
3 Replies
Hi Monique,
I'm not having any problems uploading images to a Carousel block.
Hi Karl,
Thanks for your reply. I tried again before replying to this thread. I'm having the same issue. When I click on "edit" and choose "replace photo", it does nothing when I click on it. Same thing for when I click on "add images" and select "upload image." I also tried with my cover photo and it seems to be that any uploading of images is just not working for me. Is it just my account or is anyone else having this issue?
Hi Monique,
I'm sorry to hear that you're experiencing an issue with uploading images to your course! This shouldn't be happening. I went ahead and opened a support case on your behalf so we can investigate what's going on. You should hear from our team soon via email.