Rise 360 Course Doesn’t Load Dec 08, 2020 By Paramita Bhattacharya Hi, My Rise 360 course is not loading and is also timing out. Is anyone else facing the same problem. Thanks
Paramita Bhattacharya Author James Lavis over 3 years ago12/08/20 at 6:26 pm (UTC) So it may be an issue with all users then.
Karl Muller over 3 years ago12/08/20 at 6:26 pm (UTC) My Rise course dashboard is showing a spinning load icon and nothing else.
Cultural Orientation Resource Exchange over 3 years ago12/08/20 at 6:27 pm (UTC) Same for me as well.
Paramita Bhattacharya Author Karl Muller over 3 years ago12/08/20 at 6:27 pm (UTC) yes, same with me too!
Allen Janney over 3 years ago12/08/20 at 6:32 pm (UTC) I am also experiencing the same thing with the spinning load icon when attempting to launch Rise 360.
Lynn Ooten over 3 years ago12/08/20 at 6:33 pm (UTC) Same here. I put in a support request but the response said it may take up to 2 days for a response. Anyone have ideas on how to escalate?
Paramita Bhattacharya Author Lynn Ooten over 3 years ago12/08/20 at 6:36 pm (UTC) Hi, I raised a ticket too. It says the response will be within 1 business day.
Allen Janney over 3 years ago12/08/20 at 6:40 pm (UTC) After spinning for several minutes, an error message was displayed stating, "Something went wrong. Please try again or contact support if the problem persists.
Crystal Horn Staff over 3 years ago12/08/20 at 6:52 pm (UTC) Hi everyone. I'm sorry that Rise 360 is unavailable right now! We'll be keeping you updated at our status page here: https://www.articulatestatus.com/ I'll post here once we've released a fix.
Paramita Bhattacharya Author Crystal Horn over 3 years ago12/08/20 at 6:55 pm (UTC) Thank you for the update!
Crystal Horn Staff over 3 years ago12/08/20 at 7:21 pm (UTC) Hi again. We've implemented a fix for this, and Rise 360 is now available again. We'll continue to monitor performance carefully.
24 Replies
same here
We're experiencing the same thing.
So it may be an issue with all users then.
This post was removed by the author
My Rise course dashboard is showing a spinning load icon and nothing else.
Me too.
Same for me as well.
yes, same with me too!
same with me too!
Same here. SOS!
Same with me.
I am also experiencing the same thing with the spinning load icon when attempting to launch Rise 360.
same!
Same here. I put in a support request but the response said it may take up to 2 days for a response. Anyone have ideas on how to escalate?
Yes, same issue here...
https://www.articulatestatus.com/
Hi,
I raised a ticket too. It says the response will be within 1 business day.
Same issue here. Please fix.
After spinning for several minutes, an error message was displayed stating, "Something went wrong. Please try again or contact support if the problem persists.
Same here
Same for me as well.
same
Hi everyone. I'm sorry that Rise 360 is unavailable right now! We'll be keeping you updated at our status page here: https://www.articulatestatus.com/
I'll post here once we've released a fix.
Thank you for the update!
Hi again. We've implemented a fix for this, and Rise 360 is now available again. We'll continue to monitor performance carefully.