Rise 360 is not loading Dec 08, 2020 By Jessica Marasse My colleague and I have been trying to load our Rise 360 applications and they are not working. Is the system down? How do we resolve for this issue? Thanks, Jess
Tiffany Hotopp over 3 years ago12/08/20 at 6:48 pm (UTC) I'm having the same issue. I saw another thread with the similar issue. I'm not sure who to contact.
Jessica Marasse Author over 3 years ago12/08/20 at 6:51 pm (UTC) Yikes. I was wondering about that. I did submit a ticket. Perhaps its a system wide issue? I cannot access any of my courses... hope it resolves soon and someone responds to this post with more information.
Tim Lacore over 3 years ago12/08/20 at 6:53 pm (UTC) Oh good it's not just me, I've just signed up for a trial to test Rise but it won't load
Tiffany Hotopp Jessica Marasse over 3 years ago12/08/20 at 6:53 pm (UTC) Please let me know if you hear anything. I submitted a ticket as well.
Crystal Horn Staff over 3 years ago12/08/20 at 6:53 pm (UTC) Hi everyone. I'm sorry that Rise 360 is unavailable right now! We'll be keeping you updated at our status page here: https://www.articulatestatus.com/ I'll post here once we've released a fix.
Crystal Horn Staff over 3 years ago12/08/20 at 7:20 pm (UTC) Hi folx. We've implemented a fix for this, and Rise 360 is now available again. We'll continue to monitor performance carefully.
8 Replies
I'm having the same issue. I saw another thread with the similar issue. I'm not sure who to contact.
Yikes. I was wondering about that. I did submit a ticket. Perhaps its a system wide issue? I cannot access any of my courses... hope it resolves soon and someone responds to this post with more information.
Oh good it's not just me, I've just signed up for a trial to test Rise but it won't load
Please let me know if you hear anything.
I submitted a ticket as well.
Me too, in the UK - eek!
Hi everyone. I'm sorry that Rise 360 is unavailable right now! We'll be keeping you updated at our status page here: https://www.articulatestatus.com/
I'll post here once we've released a fix.
Mine also is not loading, US here
Hi folx. We've implemented a fix for this, and Rise 360 is now available again. We'll continue to monitor performance carefully.