Hello! I'm publishing a Rise 360 course to Absorb LMS. On the backend, the user progress only shows up as 0 or 100. No in-between. Even though within our Rise course, there are several segments, and in the course/Rise interface, it shows x done of x sections. It would be really helpful to learn more about user progress in the course, with progress % other than only o or 100.
I've tried SCORM 2004, SCORM 1.2, and Tin Can. All have the same behavior.
There are no quizzes in the course. I have Rise export setting as "Track using course completion = 100."
Thank you for your response, Alyssa. And for marking it as a suggestion! It would really help us understand dropoff points for our public course. It would also help us troubleshoot: If x% users are incomplete, is that due to them dropping off in the middle? Or did they get over 90% to the end and perhaps a bug caused them to not be marked as "complete?" I appreciate the confirmation!
Alyssa - there is also a problem with it not recording progress of mobile users. So, if a mobile user participates in the course, it marked the sections complete when they use it. Then, if they log out and log back in, it starts them over at the beginning. When I use Tin Can. So this may go beyond just tracking for analytics.
Hi Renee! Learners taking Rise 360 courses from a mobile device should be able to resume where they left off, but it sounds like that isn't working correctly.
When you test the course from your own mobile device, does the same problem happen to you? If so, what mobile browser are you using to test the course?
I'd love to hear more about the issue you're seeing. Are you finding that progress data isn't saved when learners close the course? If so, does your course contain an Exit Course button or link?
The +1 is for the ability to have a percentage based feedback form the SCROM package to the LMS so there's a better representation of status for the user and data for the Absorb LMS analytics side of things.
We 're also currently looking into why we can't resume where we left off when re-launching a course from the Absorb LMS.
Regarding the trouble you're having resuming where we left off from Absorb LMS, does this happen when you close the browser window manually? Do you see a difference if you close the course using an Exit Course button or link?
This may be my misunderstanding. The way our client has structured their content, we usually have 1 lesson (we're calling them modules) per SCORM package. There are a few that have more than 1 lesson. When testing these it does take me back to the last lesson I was viewing, just not the placement within that lesson (page).
Hello. i am also having this issue with no tracking of progress - the user leaves the course and when they return to it they are always taken back to the beginning with no record of what they've already completed. We are using SCORM 1.2 files in LearnWorlds LMS. I tried removing the exit button but this didn't resolve it. I believe I have all the settings correct within my LMS, although they call it SCORM persistence, rather than bookmarking. Any help would be appreciated!
I am keen for a percentage of completion, rather than only showing 0% or 100% as this makes a huge difference to how the users interact with the course. Has these been any updates about this? thanks
Could you please try in SCORM Cloud, with debugging enabled and test your course? If it resumes properly in SCORM Cloud you can share that with our LMS admin and they can review the debug log. It may need to be adjusted if the "SCORM persistence" of your LMS takes in data differently.
Regarding, completion options, Rise 360 reports Incomplete (0%) or Complete (100%) to the LMS, but not percent partially complete.
Thanks for letting us know you'd like to see more types of completion data sent to the LMS!
Hi there, we are just converting all our courses to Rise 360 too so would really like to see the learner progress (not just Incomplete/Complete - an actual percentage of how far along they are) being fed back to our LMS as that is how it currently works on our old courses and is a great motivator for learners. How far away before this can be implemented?
Thank you for your reply. I understand that Rise 360 doesn’t return percent complete data. We are just trying to figure out how to integrate it into our LearnDash LMS which currently does show percent complete with our courses on the learners account page … see below. Do you know if/when Articulate will add this feature?
Thanks, Joanne! We don't have plans to modify the LMS reporting data on our roadmap right now. We'll let you know if we make any changes in the future that will help.
By the way, replying via email includes your signature with contact information in the public forum. Feel free to edit your reply here.
It is really strange that you have this information somewhere, you are able to show it to the learner inside the Rise but you can't send it to the LMS. The weirdest part is that we can set a %age of completion at Rise export to mark the content as passed. So you are using this value somewhere to define the status of the SCORM.
This would be very nice to have that info send to the LMS, as a cmi.score.raw or any other way, the same time suspend data are sent to the LMS.
Please add this to your roadmap as this would really help reporting and ergonomy.
I completely agree with Joyce. The information about a learners progress is stored somewhere. Why is it not possible to access this information via i.e. Rustici-API or any other LMS? I mean, it is there!
Do you have any plans about improving this. It should be the most obvious feature to report a learners progress to the lms instead of 0 and 1.
I found this discussion because we are experiencing the same issue. Our courses are about 1 hour long. We would like to ensure that the user can complete the course in more than one sitting. Currently, if a user starts our course within our LMS (Absorb), and then leaves before completing the whole thing, they get a pop up with an error message which tells them they will loose all their progress. It is very important for us to change this, so the progress of the learner is saved, and they can jump back in to the course when they have time. If you do not have any advice about how to fix this within the course settings, please do add this to your development roadmap, I would see it as a priority. Thanks so much.
This is a significant issue for us as well. The only way we've found to get around it right now is to break up courses built in Rise and load each lesson into the LMS separately so that course progress can be measured accurately. But this also means that we have to turn off all of the navigation options, because navigation between Rise lessons doesn't work when they have to be broken up in the LMS this way. This is especially an issue when we need to include a Quiz. It becomes awkward and clunky.
We have much less control over the user experience when we have to break courses up and rely on the LMS for lesson navigation and progress tracking within a course. What this does is render Articulate much less useful to us and makes us lean more towards using Absorb's built-in course creation software, and/or built-in assessment options, so that we don't have to wrestle with the incompatibilities. I understand that LMS companies are trying to drive consumers to their course development software and course development companies are trying to drive consumers to their LMS, but it would be nice to see features on the roadmap that would result in better compatibility between the two. I'm guessing that those of us in this thread are not the only ones who have chosen to use a great course development software and a great LMS that happen to be different brands.
24 Replies
Hello, Renee!
Rise 360 reports Incomplete (0%) or Complete (100%) to the LMS, but not percent partially complete.
Thanks for letting us know you'd like to see more completion data sent to the LMS!
same here +1 from me for the future
This has to be the most obvious feature to include. +1
Thank you for your response, Alyssa. And for marking it as a suggestion! It would really help us understand dropoff points for our public course. It would also help us troubleshoot: If x% users are incomplete, is that due to them dropping off in the middle? Or did they get over 90% to the end and perhaps a bug caused them to not be marked as "complete?" I appreciate the confirmation!
Alyssa - there is also a problem with it not recording progress of mobile users. So, if a mobile user participates in the course, it marked the sections complete when they use it. Then, if they log out and log back in, it starts them over at the beginning. When I use Tin Can. So this may go beyond just tracking for analytics.
Hi Renee! Learners taking Rise 360 courses from a mobile device should be able to resume where they left off, but it sounds like that isn't working correctly.
When you test the course from your own mobile device, does the same problem happen to you? If so, what mobile browser are you using to test the course?
+1 here
Hi Jason,
I'd love to hear more about the issue you're seeing. Are you finding that progress data isn't saved when learners close the course? If so, does your course contain an Exit Course button or link?
The +1 is for the ability to have a percentage based feedback form the SCROM package to the LMS so there's a better representation of status for the user and data for the Absorb LMS analytics side of things.
We 're also currently looking into why we can't resume where we left off when re-launching a course from the Absorb LMS.
Thanks for clarifying, Jason.
Regarding the trouble you're having resuming where we left off from Absorb LMS, does this happen when you close the browser window manually? Do you see a difference if you close the course using an Exit Course button or link?
This may be my misunderstanding. The way our client has structured their content, we usually have 1 lesson (we're calling them modules) per SCORM package. There are a few that have more than 1 lesson. When testing these it does take me back to the last lesson I was viewing, just not the placement within that lesson (page).
When resuming a Rise course, bookmarking will take the learner back to the start of the last Lesson they were busy with.
Hello. i am also having this issue with no tracking of progress - the user leaves the course and when they return to it they are always taken back to the beginning with no record of what they've already completed. We are using SCORM 1.2 files in LearnWorlds LMS. I tried removing the exit button but this didn't resolve it. I believe I have all the settings correct within my LMS, although they call it SCORM persistence, rather than bookmarking. Any help would be appreciated!
I am keen for a percentage of completion, rather than only showing 0% or 100% as this makes a huge difference to how the users interact with the course. Has these been any updates about this? thanks
Hi Amelia,
Could you please try in SCORM Cloud, with debugging enabled and test your course? If it resumes properly in SCORM Cloud you can share that with our LMS admin and they can review the debug log. It may need to be adjusted if the "SCORM persistence" of your LMS takes in data differently.
Regarding, completion options, Rise 360 reports Incomplete (0%) or Complete (100%) to the LMS, but not percent partially complete.
Thanks for letting us know you'd like to see more types of completion data sent to the LMS!
Hi there, we are just converting all our courses to Rise 360 too so would really like to see the learner progress (not just Incomplete/Complete - an actual percentage of how far along they are) being fed back to our LMS as that is how it currently works on our old courses and is a great motivator for learners. How far away before this can be implemented?
Hello, Joanne!
Rise 360 courses include a progress bar to indicate how much of the course the learner has completed.
Rise 360 will send 1 quiz score to your LMS, but it doesn't send percent complete data to your LMS. Please let me know if that answers your question!
Hi Alyssa,
Thank you for your reply. I understand that Rise 360 doesn’t return percent complete data. We are just trying to figure out how to integrate it into our LearnDash LMS which currently does show percent complete with our courses on the learners account page … see below. Do you know if/when Articulate will add this feature?
[cid:image003.jpg@01D709C0.F6F23C00]
Thanks, Joanne! We don't have plans to modify the LMS reporting data on our roadmap right now. We'll let you know if we make any changes in the future that will help.
By the way, replying via email includes your signature with contact information in the public forum. Feel free to edit your reply here.
Hi Alyssa,
It is really strange that you have this information somewhere, you are able to show it to the learner inside the Rise but you can't send it to the LMS. The weirdest part is that we can set a %age of completion at Rise export to mark the content as passed. So you are using this value somewhere to define the status of the SCORM.
This would be very nice to have that info send to the LMS, as a cmi.score.raw or any other way, the same time suspend data are sent to the LMS.
Please add this to your roadmap as this would really help reporting and ergonomy.
Hi Alyssa,
I completely agree with Joyce. The information about a learners progress is stored somewhere. Why is it not possible to access this information via i.e. Rustici-API or any other LMS? I mean, it is there!
Do you have any plans about improving this. It should be the most obvious feature to report a learners progress to the lms instead of 0 and 1.
Thanks,
Alexander and David
I second the idea of adding this as a feature. A simple complete/incomplete does very little for me.
ditto
Hello Articulate,
I found this discussion because we are experiencing the same issue. Our courses are about 1 hour long. We would like to ensure that the user can complete the course in more than one sitting. Currently, if a user starts our course within our LMS (Absorb), and then leaves before completing the whole thing, they get a pop up with an error message which tells them they will loose all their progress. It is very important for us to change this, so the progress of the learner is saved, and they can jump back in to the course when they have time. If you do not have any advice about how to fix this within the course settings, please do add this to your development roadmap, I would see it as a priority. Thanks so much.
This is a significant issue for us as well. The only way we've found to get around it right now is to break up courses built in Rise and load each lesson into the LMS separately so that course progress can be measured accurately. But this also means that we have to turn off all of the navigation options, because navigation between Rise lessons doesn't work when they have to be broken up in the LMS this way. This is especially an issue when we need to include a Quiz. It becomes awkward and clunky.
We have much less control over the user experience when we have to break courses up and rely on the LMS for lesson navigation and progress tracking within a course. What this does is render Articulate much less useful to us and makes us lean more towards using Absorb's built-in course creation software, and/or built-in assessment options, so that we don't have to wrestle with the incompatibilities. I understand that LMS companies are trying to drive consumers to their course development software and course development companies are trying to drive consumers to their LMS, but it would be nice to see features on the roadmap that would result in better compatibility between the two. I'm guessing that those of us in this thread are not the only ones who have chosen to use a great course development software and a great LMS that happen to be different brands.