13 Replies
Ashley Terwilliger

Hi Bonnie,

Uh oh! I'm sorry to hear you deleted a lesson by accident. ūüėē¬†

We aren't able to restore individual lessons that have been deleted, although if you noticed the mistake right away you can restore deleted lessons using the Undo button that appears after deleting them.

Deleted courses will work a bit different, as Rise will ask you to confirm that you want to delete a course before removing it and it will also appear in your Deleted Courses folder.

I took a quick Peek of what this looks like and some tips to help you prevent the accidental delete in the future. 

Alyssa Gomez

I feel your pain, Scott! We never want you to lose content without a way to get it back. We've seen other requests for a feature that would allow you to revert to an earlier version of your course, almost like a Version History button. We're tracking these requests, and if it gets added to Rise in the future, we'll let you know!

Allan McKinley

I would highly recommend prioritizing this feature as soon as possible. This is the kind of thing that people don't realize they need until it's too late, so it might not be something that registers highly on your backlog. The 'undo' button is barely visible on screen and shows up for only a few seconds - this is incredibly risky without an ability to access prior versions.

That said, I appreciate that the Articulate staff takes the time to respond to all the comments that are posted here! 

Leslie McKerchie

I understand Allan. Thanks for sharing your candid feedback as it is greatly appreciated and you're right, this would be a great feature to have well before you ever needed it.

I verified that this conversation is attached to our report so that we can pop in here and update you when we can.

Also, thank you for sharing your sentiments on our staff presence in the forums. It is something our team is proud of and helps us keep a good pulse on what's going on. I'm going to share your appreciation with our team :)

Rodrigo Sugahara

I almost killed myself... I'm working straight for about 20 hours and I just deleted 8 lessons before realizing I was deleting from the wrong course...

My heart stopped... my entire life flashed before my eyes... Then I remembered that I had just duplicated the course... So I am saved!

But seriously... we have no way of storing theses courses locally to enter in our backup plan.
This could mean redoing an entire project, so tag me along the feedback on this matter, please.