Has anyone tried this combo, specifically on iPhone? Testers at my company are having trouble with the course when they exit back to the LMS and then re-launching the course - it doesn't remember where they left off and they have to start over.
Seems all OK to me. Using the Cornerstone app on iPhone I tried both the "Exit Course" option on the content (which you have to choose to make active), and just closing the window on the iPhone. When I then re-access the course on the iPhone - it's fine - in the right place. Also fine on the desktop Cornerstone too - it remembered where I'd got to on the phone. Don't think I did anything special when setting it up - exported as SCORM 1.2 from Rise - enabled it for mobile in Cornerstone. Let me know if you need to know about any other settings.
Thanks Stuart! Do you currently deploy to your employees on iPhones? Just curious what the user experience/feedback is like from a non-techy perspective - so far I have not yet come across a company that is doing widespread deployment to phones.
This is only the start of our journey into iPhone deployment, so we don't yet have user-base feedback. My own initial tests have been favourable - enough for me to want to make Rise content our first to be available on iPhone. I'm confident that many of our users will appreciate having a non-desktop channel to work within - particularly field based staff. The Cornerstone iphone app is pretty basic, but it works. The thing I have not yet managed to figure out is how we're going to (if we decide we need to) actually track who used which device type to consume the content. As I said, the tech side was really simple, so feel free to get in touch if you have queries. I would also be happy to hear how your users find the experience too, and any pitfalls you've encountered.
Sounds good, thanks Stuart! We're going to do a pretty big launch in July to mobile devices for our flight attendants, so I'll let you know how that goes as well!
Have any of you tried using check boxes in your Rise course? We're testing that out and while the progress will save the boxes that were previously checked do not save. This has been the case both using the Cornerstone app and desktop.
The "checked" status of check boxes will be reset when a course is resumed by default. Are you looking to do more with this interaction, such as save the status of previously checked boxes when the course is resumed? If there are other ways you'd like to see this feature working, please let us know here! We love to hear more about the creative ways your using Rise.
Hi Alyssa - thanks for the quick response! That's what we're hoping to do. Our use case was a new hire checklist that would carry a user through their first 90 days on the job and different steps that they should take. I've submitted the product request so we'll see what comes of it.
9 Replies
Seems all OK to me. Using the Cornerstone app on iPhone I tried both the "Exit Course" option on the content (which you have to choose to make active), and just closing the window on the iPhone. When I then re-access the course on the iPhone - it's fine - in the right place. Also fine on the desktop Cornerstone too - it remembered where I'd got to on the phone. Don't think I did anything special when setting it up - exported as SCORM 1.2 from Rise - enabled it for mobile in Cornerstone. Let me know if you need to know about any other settings.
Thanks for popping in to assist Stuart :)
Thanks Stuart! Do you currently deploy to your employees on iPhones? Just curious what the user experience/feedback is like from a non-techy perspective - so far I have not yet come across a company that is doing widespread deployment to phones.
Hi Leigh
This is only the start of our journey into iPhone deployment, so we don't yet have user-base feedback. My own initial tests have been favourable - enough for me to want to make Rise content our first to be available on iPhone. I'm confident that many of our users will appreciate having a non-desktop channel to work within - particularly field based staff. The Cornerstone iphone app is pretty basic, but it works. The thing I have not yet managed to figure out is how we're going to (if we decide we need to) actually track who used which device type to consume the content. As I said, the tech side was really simple, so feel free to get in touch if you have queries. I would also be happy to hear how your users find the experience too, and any pitfalls you've encountered.
Best regards,
Stuart
Sounds good, thanks Stuart! We're going to do a pretty big launch in July to mobile devices for our flight attendants, so I'll let you know how that goes as well!
Have any of you tried using check boxes in your Rise course? We're testing that out and while the progress will save the boxes that were previously checked do not save. This has been the case both using the Cornerstone app and desktop.
Hi there Ryan!
The "checked" status of check boxes will be reset when a course is resumed by default. Are you looking to do more with this interaction, such as save the status of previously checked boxes when the course is resumed? If there are other ways you'd like to see this feature working, please let us know here! We love to hear more about the creative ways your using Rise.
Hi Alyssa - thanks for the quick response! That's what we're hoping to do. Our use case was a new hire checklist that would carry a user through their first 90 days on the job and different steps that they should take. I've submitted the product request so we'll see what comes of it.
Thanks for taking the time to submit one, Ryan!
This discussion is closed. You can start a new discussion or contact Articulate Support.