Hello! I have a course that was shared by a team member who is no longer with our company. I can make edits but I cannot create a SCORM package. Is there a way to get admin rights to this course?
Hi Josie! Quick note - when you reply via email, it includes your email signature with contact information in the public discussion. You can edit it out of the post if you wish! Here’s a quick Peek video if you need help.
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Hi Josie,
If your organization has an Articulate 360 Teams account, someone in your organization is set up as the Articulate 360 Teams account Administrator.
The administrator has the ability to remove the outgoing team member, and to assign ownership of all their courses to any other team member.
Use that process to transfer ownership of this (any any other courses) to yourself.
I will check into that.
Thank you!
Hi Josie,
Here is how you can find out who the Administrator is for your organization's Teams account:
Hover over your icon in the top right-hand corner of the Rise forum page.
Click Account.
Click Team Info.
You will see the name and email address of your Teams administrator.
This was very helpful!
Thank you
Hi Josie! Quick note - when you reply via email, it includes your email signature with contact information in the public discussion. You can edit it out of the post if you wish! Here’s a quick Peek video if you need help.