RISE course won't move between folders

Oct 30, 2023

I'm trying to move a copy of a RISE file from one folder to another. I select the ellipsis at the top, click move, click the folder I want but the black move button then greys out. 

Note: The first time I did this it appeared to work but the files weren't in the new folder. Worked fine on the old version of RISE. Stopped working since the update.

3 Replies
Gren Foronda

Hi Stevi and John!

So sorry to hear about this. What device and browser are you using? Make sure to update your supported web browser to the latest version, and try clearing your browser cache, and try again.

As for the screenshot, John, I'm able to replicate this behavior where the Move button is greyed out when I'm trying to move a course to a folder where it already exists. Can you verify if the course is already in Diamond Drills folder?

If the issue persists, can you share a quick video screencast demonstrating this issue, so we may investigate this further?

Looking forward to your response!