Rise Courses Generating LMS Error Jan 11, 2022 By Dan Rowson Hi all we've developed a simple course for our client in English, tested on SCORM Cloud - all ok. Works fine on clients LMS. We've then duplicated the course and applied translations and whilst some work, others generate an error - see attached screenshot of error. The exports are ALL identical. Any ideas? Screenshot_2022-01-11_at_12.02.26.png
Dan Rowson Author over 2 years ago01/11/22 at 12:40 pm (UTC) The client is also reporting this on some files when uploading...to do with non-ASCII characters. Any support appreciated. All tested and fine on the SCORM cloud. Screenshot_2022-01-11_at_12.39.49.png
Chino Navarro Staff Dan Rowson over 2 years ago01/19/22 at 8:44 pm (UTC) Hi Dan, sorry you are having issues uploading your course into your LMS. I can see that you have a support case with Shiela, one of our support engineers. You are in good hands.
2 Replies
The client is also reporting this on some files when uploading...to do with non-ASCII characters.
Any support appreciated. All tested and fine on the SCORM cloud.
Hi Dan, sorry you are having issues uploading your course into your LMS. I can see that you have a support case with Shiela, one of our support engineers. You are in good hands.