Rise Export Feb 18, 2019 By Cortex Learn LMS I am exporting a course out of Rise for an LMS using scorm 1.2 (see attachment). I use these settings (I don't get any tracking options) but when the file downloads its a web format (see attachment). Thanks in advance. Paul Screen_Shot_2019-02-18_at_9.41.09.png Screen_Shot_2019-02-18_at_9.39.11.png
Allison LaMotte Staff 5 years ago02/18/19 at 11:19 am (UTC) Hi there, I’m sorry that you’re having some trouble here. The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
Cortex Learn LMS Author Allison LaMotte 5 years ago02/18/19 at 2:09 pm (UTC) Thanks I have done this.
Cortex Learn LMS Author 5 years ago02/19/19 at 8:56 am (UTC) For the record, I was advised to create a duplicate of the course. This worked.
Allison LaMotte Staff Cortex Learn LMS 5 years ago02/19/19 at 9:38 am (UTC) Thanks for sharing the solution here! :) It may help someone else out in the future if they ever run into this issue.
5 Replies
Hi there,
I’m sorry that you’re having some trouble here.
The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
Thanks I have done this.
Perfect!
For the record, I was advised to create a duplicate of the course. This worked.
Thanks for sharing the solution here! :) It may help someone else out in the future if they ever run into this issue.
This discussion is closed. You can start a new discussion or contact Articulate Support.