Rise has become slow to respond

Feb 13, 2021

Just in the last few days, I am wasting time waiting for Rise to respond to a command. For example, I want to move from one lesson to another within a course. I use the arrow at the far left of the page and it takes a very long time to respond. Changing from any lesson or any course takes a very long time. Frustrating.

2 Replies

Karl Muller

3 years ago02/13/21 at 5:15 pm (UTC)

Hi,

This past week I have been using Rise 8 hours a day and have had none of these issues.

Lea Agato
Staff

3 years ago02/16/21 at 4:26 pm (UTC)

Hi Gregory! I'm sorry to hear you experienced slow response in Rise. I'd like to know more about the slow behavior you're seeing.

Does this issue happen for all the courses you're accessing?
Does this happen when you're previewing or editing a course?
Does the problem persist even after restarting your computer?
Have you tried using a different browser?

If you're still facing this issue, let me know your responses to the above questions, so we can help you troubleshoot further. Thanks!