Rise module not displaying properly in portrait view

Mar 06, 2020

Hi there!

Just a quick one. I've today completed a Rise module which displays perfectly on mobile (Samsung 7 Edge), desktop and tablet when viewed landscape (Ipad mini).

Unfortunately when I view the module on tablet via portrait, the text layers over the cover photo for some reason.

Could you take a look and see if this is something you've experienced before?

Thanks
Rach

(Happy to send a link to the live module if needed) Ipad mini display

3 Replies

Crystal Horn
Staff

4 years ago03/06/20 at 7:14 pm (UTC)

Hello, Rach. My sample course is working on a few different iPad setups with Chrome. I used really long course details, and toggled between portrait and landscape views, but I couldn't get the text to overlap.

If you can share the link with me, I'm happy to test further! You can reply with it here or send it along privately. Also what is the model and update version of the iPad you're using?

Thanks!

Rachael Burns
Author

4 years ago03/09/20 at 8:23 am (UTC)

Hi Crystal,

Thanks for your reply!

It's MF432B/A and version is 9.3.5 (13G36)

I'll send the link over now :)

4 years ago03/09/20 at 11:56 am (UTC)

Thanks for that info! For mobile devices, Rise 360 is supported on iOS version 10 or later. Where possible, have your iOS learners update to a later version!

Let me know if you see anything else.

Rise module not displaying properly in portrait view

3 Replies

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