Is there a way you can remove the arrow button when you start the Process interaction? I did not really notice that having the Start and Arrow button may be a little much until my client brought that to my attention today. I did go into the settings but did not see anything that would eliminate the arrow button in the Introduction (added picture for example). Any comments would be most appreciated, thank you.
I understand that you want to remove the arrow button that is part of the Process Block. So sorry there isn't a way to remove this, as the arrow is there to be clicked to go to the next step in the process.
Would it be okay to know why your client wants this removed? Do they see having the start button and the arrow as redundant?
Thank you for your reply. I did not think it could be removed, but could not hurt to ask, right? :)
Here is the reason my client asked if it could be removed: "The buttons are confusing. The CONTINUE button allows you to move to the next slide without completing the actions. The START button and the ARROW button both do the same thing but I wasn’t certain whether each did something else so I clicked each to confirm – wastes time."
I did provide the option of adding a note (see attached) to avoid confusion.
One option would be to remove the Introduction slide and then the start button wouldn't be shown, just the arrows. If you want to make sure people go through the entire process interaction, you can add a Continue bar that requires the block directly above be completed.
We also get this question often from various people (on our team, other teams, as well as trainers and learners). The two buttons are redundant and the user isn't sure which one to use. Would be great if we had the option in the settings to choose one or the other.
5 Replies
Hi Dianne!
I understand that you want to remove the arrow button that is part of the Process Block. So sorry there isn't a way to remove this, as the arrow is there to be clicked to go to the next step in the process.
Would it be okay to know why your client wants this removed? Do they see having the start button and the arrow as redundant?
Good morning Hazel,
Thank you for your reply. I did not think it could be removed, but could not hurt to ask, right? :)
Here is the reason my client asked if it could be removed: "The buttons are confusing. The CONTINUE button allows you to move to the next slide without completing the actions. The START button and the ARROW button both do the same thing but I wasn’t certain whether each did something else so I clicked each to confirm – wastes time."
I did provide the option of adding a note (see attached) to avoid confusion.
Have a great day Hazel!
Dianne
Thanks so much, Dianne, for relaying the feedback.
Have a great day as well!
One option would be to remove the Introduction slide and then the start button wouldn't be shown, just the arrows. If you want to make sure people go through the entire process interaction, you can add a Continue bar that requires the block directly above be completed.
We also get this question often from various people (on our team, other teams, as well as trainers and learners). The two buttons are redundant and the user isn't sure which one to use. Would be great if we had the option in the settings to choose one or the other.