Forum Discussion

JulieGroscla908's avatar
JulieGroscla908
Community Member
5 years ago

Rise Size project

Hello everyone,

I have been building a course where there are quite a few videos and STL blocks. The size project once exported was 309Mo. Then I tried to compress and change the videos with the compressed ones, and still the rise exported project size wouldn't reduce (whereas the entire video files are supposed to be 60% less heavier. I don't get why. Any ideas ?

rise 360

6 Replies

  • AlyssaGomez's avatar
    AlyssaGomez
    Staff
    5 years ago

    Hi Julie! We'd be happy to take a look. Would you mind sharing your LMS output package with our team? We can inspect the files inside and try to identify what's causing the large file size. 

    If that works for you, you can open a case here.

  • AlyssaGomez's avatar
    AlyssaGomez
    Staff
    5 years ago

    Hello, Julie! I see you were working with Georvy earlier this month. Were you able to uncover the reason for the large file size? Let me know if you still need help with this!

  • AngelaDrew-b84a's avatar
    AngelaDrew-b84a
    Community Member
    4 years ago

    Hi Alyssa,  I am having exactly the same issues.  I created a Rise course - and the zipped filed was 175,000KB.  This wouldn't load in our LMS due to the size.  

    I went back and compressed all the videos (there were 6 very short ones . 30secs - 2 min), plus compressed all the photos.  When I exported the file again - the zipped file was slightly larger at 176,000KB.  

    I don't understand how that has happened?  Do you have any ideas?