Rise360 SCORM import in CANVAS does not open in new window

Jun 07, 2024

Hello!

I work for a University an IT tells me it is impossible to import a Rise360 SCORM in Canvas and there force it to open in a new window.

I will need it to open in a new window. The content of the SCORM beeing shown on the Canvas page is confusing and disorientating for students.

Is there a way to fix it? I have read, that there is an export option for SCORM to be opend in a new window in Storyline - is there one in Rise as well??

Or can this be fixed on the Canvas-side?? IT says no - but I am not sure.

Thanks a lot!

Daniela

Screenshot_2024-06-07_075507.png

8 Replies

Jose Tansengco
Staff

16 days ago06/10/24 at 1:58 pm (UTC)

Hello Daniella,

Thanks for reaching out!

The behavior for how a Rise 360 course opens (new window vs. in frame) is controlled by the Learning Management System. You'll need to locate the equivalent of this setting in Canvas LMS.

I'd recommend checking with your LMS support team to see how you can configure this in your environment.

Lydia Krejci
Author

13 days ago06/13/24 at 7:14 am (UTC)

Thank you Jose! I will try to figure it out with the CANVAS IT-Team :)

11 days ago06/14/24 at 7:47 pm (UTC)

Hello Lydia,

I'm glad my colleague, Jose, was able to help you here! Please let us know if your CANVAS IT team needs any information from us. We'd be happy to assist you further if needed.

Lydia Krejci
Author

9 days ago06/17/24 at 10:50 am (UTC)

Hello Eric,

is there a way to instruct the SCORM export to open in a new window once it´s hosted on the LMS site?

The solution Jose talked about is great - he took a screenshot from ScormCloud and this works for me. But I need to host the content directly in Canvas and not via ScormCloud. So it is not applicable for me.

The option seen above (Open in new window) is not given in Canvas. So maybe this can be fixed on the "export" side?

Thx again