My team's publishing workflow includes sending a copy of a course to the production manager. Today when I click "Send a Copy" on my course, the menu disappears but nothing else happens.
I've tried logging out and logging back in, and hard refreshing the page, with no success.
I tried sending a couple of courses to my colleagues and they received the courses just fine. I also sent a copy to my other account and I did not encounter any issues.
Can you try clearing your browser's cache and then relaunch your browser to see if the issue persists? If it does, try using a different supported browser or a different machine/device. Are you able to confirm as well if any members of your team are experiencing this issue when sending a copy of their course to someone else?
The day after I posted this I had the tab open all day and periodicially tried it. At the end of the day it finally worked. Hoping this was a glitch in some of the new functionality that got ironed out. Thanks for your help.
2 Replies
Hi Sasha! Thanks for reaching out.
I tried sending a couple of courses to my colleagues and they received the courses just fine. I also sent a copy to my other account and I did not encounter any issues.
Can you try clearing your browser's cache and then relaunch your browser to see if the issue persists? If it does, try using a different supported browser or a different machine/device. Are you able to confirm as well if any members of your team are experiencing this issue when sending a copy of their course to someone else?
Hi Angelo, it's working now.
The day after I posted this I had the tab open all day and periodicially tried it. At the end of the day it finally worked. Hoping this was a glitch in some of the new functionality that got ironed out. Thanks for your help.