Sent an exported RISE module zip file (web version) in email and malware detected

Apr 14, 2020

Have you seen this happen before?  

I exported a RISE modules in web format, got the downloaded zip file, attached it to an email and got the message in the attachment below regarding malware. 

I have other ways to share, but this will make my IT crew very nervous. 

1 Reply
Alyssa Gomez

Hi there, Ellen!

Thanks for reaching out about this. If you don't mind sharing your zipped output file, we can test it from our side to be sure there are no abnormalities within the file.

If that works for you, you can submit the file to us by clicking here. The file will come directly to my team, so I'll be alerted when it arrives!

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