Shared RISE projects won't load

May 26, 2020

Deb Stoetzel
By Deb Stoetzel

A co-worker has shared Rise courses from his seat with me and they are in an endless loop of loading. How can I clear the titles from my Rise projects?

1 Reply
Crystal Horn
almost 4 years ago05/27/20 at 1:11 pm (UTC)

Hi there, Deb. I'm sorry those courses got stuck! Here are some quick things to try:

  • Log out of Rise 360, refresh your browser, and log back in.
  • Try opening Rise 360 in a different browser. If the courses are there, try to open or delete them as needed.

If neither of those steps helps, please let us know by clicking here! We'll be happy to have a closer look at why that content isn't loading on your dashboard.

This discussion is closed. You can start a new discussion or contact Articulate Support.