My SL lessons on my Rise360 course go blank (only the background of the lesson is shown) after I use them for around 15 seconds. I have never experienced this bug before so I assume it might have something to do with one of the changes I made to my SL structure - which is changing the dimensions of the SL file to 2047 x 1150 (which I think is the maximum). Would anybody be able to help me out with this please?
1 Reply
Hi Louis,
I’m sorry that you’re having some trouble here.
The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
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