There may be some hidden characters/coding in your Word document that you are not seeing.
You might try copying your Word content into a text editor like NotePad before pasting it into Rise. Then copy the content in NotePad and paste it into Rise...that will strip out any strange characters.
2 Replies
Hi there,
I’m sorry that you’re having some trouble here.
The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
There may be some hidden characters/coding in your Word document that you are not seeing.
You might try copying your Word content into a text editor like NotePad before pasting it into Rise. Then copy the content in NotePad and paste it into Rise...that will strip out any strange characters.