There may be some hidden characters/coding in your Word document that you are not seeing.
You might try copying your Word content into a text editor like NotePad before pasting it into Rise. Then copy the content in NotePad and paste it into Rise...that will strip out any strange characters.
2 Replies
Hi there,
I’m sorry that you’re having some trouble here.
The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
There may be some hidden characters/coding in your Word document that you are not seeing.
You might try copying your Word content into a text editor like NotePad before pasting it into Rise. Then copy the content in NotePad and paste it into Rise...that will strip out any strange characters.
This discussion is closed. You can start a new discussion or contact Articulate Support.